Frequently Asked Questions

Registration via our affiliate link serves several purposes:

• Verifies that you're a legitimate user
• Enables us to offer the free trial period
• Helps support the continued development of ZYN Trade System
• Accounts not registered via our affiliate cannot be verified

Verification typically takes 1-24 hours. During high-volume periods, it may take up to 48 hours.

You'll receive a notification via email and Telegram once your account is verified and ready to use.

If your verification is rejected, you'll receive a detailed reason. Common rejection reasons include:

• Not registered via the official affiliate link
• Deposit below the minimum $10 requirement
• OlympTrade ID not found or incorrect
• Incomplete or inaccurate registration data

Contact support via Telegram to resolve any issues and resubmit for verification.

Our robot uses sophisticated algorithmic strategies to analyze market conditions and generate trading signals. When activated:

• Monitors the market 24/7 for trading opportunities
• Validates entry conditions based on your selected strategies
• Executes trades automatically within your configured risk parameters
• Applies stop-loss and take-profit rules to protect your capital

Important: The robot will NOT trade if your OlympTrade balance is $0 or below your configured trade amount.

We recommend maintaining at least $50-100 for optimal performance with proper risk management. This allows for:

• Sufficient buffer for multiple trades
• Proper position sizing
• Better risk management implementation

Yes! You can enable multiple strategies simultaneously.

The robot will analyze signals from all enabled strategies and execute trades based on the best opportunities. However, we recommend:

• Starting with 2-3 strategies initially
• Monitoring performance for each strategy
• Adjusting your selection based on results

Our strategies have historical win rates ranging from 65% to 85%.

However, please note:

• Past performance does not guarantee future results
• Win rates vary based on market conditions
• Results depend on selected strategies and risk settings
• We recommend starting conservatively and adjusting based on your results

ZYN includes multiple risk management features to protect your capital:

• Daily Trade Limit: Maximum number of trades executed per day
• Stop Loss: Maximum loss threshold before robot stops trading
• Take Profit: Target profit level to lock in gains
• Trade Amount: Fixed amount per trade for consistent position sizing
• Risk Level: Overall aggressiveness of strategy selection

When your daily stop loss threshold is reached:

• The robot automatically turns OFF
• All trading activity stops for the remainder of the day
• Your remaining capital is protected from further losses
• The robot will resume trading the next day (if auto-restart is enabled)

This feature is designed to protect your capital during volatile market conditions.

We accept the following payment methods:

• QRIS (Indonesia) - Instant activation
• Stripe (Credit/Debit cards) - Instant activation
• PayPal - Instant activation
• Wise (Bank transfer) - Manual verification (1-24 hours)
• Bitcoin/Crypto - Manual verification (1-24 hours)

Our refund policy is as follows:

• Within 7 days, no trades executed: Full refund available
• After 7 days: No refund
• After any trade executed: No refund
• Fraudulent or abusive accounts: No refund

See our Refund Policy for complete details.

You can cancel your subscription at any time:

1. Go to your Dashboard
2. Navigate to Profile / Settings
3. Click on Subscription section
4. Select Cancel Subscription

Your access will continue until the end of your current billing period.

Our primary support channel is Telegram for fastest response:

• Telegram: @aheenkgans
• Email: support@zyntradesystem.my.id

Support availability depends on your subscription package:

• Free Trial & Starter: Standard hours (9 AM - 9 PM GMT+7)
• Pro: Extended hours with priority response
• Elite: 24/7 VIP support with dedicated assistance